Elisa Dinsmore

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Activity overview

Latest activity by Elisa Dinsmore
  • Elisa Dinsmore created an article,

    Translation in Portal 3.0

    Ensuring your users will understand how to  with Flatfile is important, and we want to ensure their importing experience is as smooth as possible! Portal 3.0 now has the ability to detect whether y...

  • Elisa Dinsmore created an article,

    Is there a rate limit on the Flatfile API?

    No, we do not impose any rate limiting on the Flatfile API. If you are sending an extremely high number of requests per second or minute you may run into the practical limit of the API, but we do n...

  • Elisa Dinsmore created an article,

    Can I import rotated files?

    It is not possible to import files where the data is sorted in columns, rather than rows (where a row in a standard document is configured as a column here) in Portal 2.0, Portal 3.0, or Workspaces...

  • Elisa Dinsmore created an article,

    UAT Recommendations for the Platform SDK

    Please note, there is no native error identification in the Flatfile Platform SDK. As you build out your workbooks, sheets, and Data Hooks®, we recommend committing as often as possible to more eas...

  • Elisa Dinsmore created an article,

    Why won't my messages display on fields in the Review stage?

    Right now, the Portal 3.0 and Workspaces Review stages have a limit of 100 characters for messages displayed in the Review stage. If you have created a longer message that is showing up as an empty...

  • Elisa Dinsmore created an article,

    Why Can't I Search for Uploads Against my Portal 2.0 Templates?

    The Dashboard offers the ability to search through previous imports based on a few options: file name, username of the individual who imported a file, company, or data template. However, if you are...

  • Elisa Dinsmore created an article,

    Using Linked Fields in Data Hooks® in the Platform SDK

    There are two methods available that will allow you to update LinkedField values in Data Hooks® in the Flatfile Platform SDK. When modifying or looking up data in LinkedFields, regular methods will...

  • Elisa Dinsmore created an article,

    What is the payload limit of Flatfile.session?

    Technically, there is no limit to the payload for flatfile.session. However, within Data Hooks there is a 5mb total payload size which includes 1000 records. 

  • Elisa Dinsmore created an article,

    Why are my .XLS files imported as .CSVs?

    When importing files in Portal 2.0, you may notice that .XLS files are stored as .CSVs during the import process. This is expected behavior; we process XLS files by converting them to .CSVs on our ...

  • Elisa Dinsmore created an article,

    How to Optimize Import Performance

    Flatfile uses AWS Data Centers located in the US as well as a few international locations to ensure that customers located around the world are able to reach our servers as quickly as possible and ...